Joe LaPalomento
(440) 234 6487 Home
(440) 668 5947 Cell
lapalomento@ameritech.net
Objective: Utilize technology to improve Healthcare’s margins while improving patient care
Summary: I am a hands-on manager with excellent problem solving, planning and implementation skills. In addition to my IT experience, my communication and motivation skills are very effective.
Employment History
Software Support Manager – PRC Medical (Medical Billing and EMR company dedicated to getting health care providers paid for what they do) 2004 to present
Client database creation, EMR configuration, Implementation, Training and Support
Assisted clients in achieving, attesting and receiving Meaningful Use bonuses
Trained and managed help desk personnel, supporting 5 applications, including 3 EMR’s, a Practice Management application and a Medical Coding application
Personally solved several many application, networking and deployment issues.
Evaluated, Monitored and Managed servers including DataBase, Terminal Services, Web Servers, and Communication Servers
Worked with Providers and staff to improve the client’s workflow and documentation thereby increasing margins.
Tested new software released and planned rollout of version upgrades
Project Manager -- Plexar Associates (a Medical Device product development company focusing on strategy, prototypes and new products for the software and electronics marketplace) 1998 to 2004
Operations and Engineering Management, Project Management and Application Testing
By focusing on customer value, brought products in on budget and schedule.
Planned and orchestrated rollout of new product for home healthcare market.
Led development of Machine Vision Product as part of overall strategy.
Organized and led teams to develop 4 new medical products and assimilate them into manufacturing.
LaPalomento, Joe 440 234 6487 Page 2
Director of Operations -- Victoreen, Inc (a manufacturer of Medical Devices, Quality Assurance devices for the Diagnostic Imaging Industry as well as radiation monitoring in other markets) 1988 to 1998.
Managed manufacturing of medical devices, recalibration and repair center and materials management
Using Lean Concepts and Process Reengineering, developed an Order Fulfillment Process Team. Reduced order entry errors by 55%, and order packing errors by 65%, using techniques such as process mapping, root cause analysis, and training focused on customer service and process control.
Reduced order fulfillment time on a custom product from 16 weeks to 4 weeks using advanced manufacturing techniques such as revising production floor layout, integrating QC testing as part of the line, improved failure analysis, appropriate lot sizing (significantly reduced) and employee training.
Applied Visual Factory Techniques to low volume instrument production. Along with other improvements, reduced Work in Process (WIP) by 65%.
Plant Manager – Anaquest, a division of BOC (a manufacturer of Inhaled Anesthetics and Critical Care Medical Devices) 1973 to 1988
Plant and Site manager for materials, production and packaging of a bulk pharmaceutical operation employing 90
As Plant Manager of a Bulk Pharmaceutical Manufacturing Facility, improved yield on raw materials by 50% while passing 2 FDA audits without a written finding.
Improved yield on raw materials by 45%, mitigating the need for further plant expansion.
Also held titles of Laboratory Manager, QA Manager, Operations Manager and Production Superintendent in other divisions of BOC.
Education:
MBA, 1988 Case Western Reserve University ’s Weatherhead School
Management, Cleveland , Ohio
BS, 1973 Rutgers University , New Brunswick , New Jersey
